Great Britain. Office of Water Services

120 published titles

Paying for water

(Contributor)

3 editions

Guidelines on services for disabled and elderly customers

(Contributor)

1 edition

Paying for water : a time for decisions : a consultation paper issued by the Director General of Water Services on future charging policy for water and sewarage services

1 edition

Paying for water : customer questionnaire

(Contributor)

1 edition

Assessing capital values at the periodic review

(Contributor)

1 edition

The Customer viewpoint : a quantitative survey

(Contributor)

1 edition

The cost of quality : a strategic assessment of the prospects for future water bills

1 edition

Meter installation report : a survey of customers in water metering trial areas

(Contributor)

1 edition

The distributional effects of different methods of charging households for water and sewerage services

(Contributor)

1 edition

Ofwat complaints procedure

(Contributor)

1 edition

Trefn gwynion OFWAT

1 edition

Diogelu'ch buddiannau fel defnyddiwr dŵr

(Contributor)

1 edition

A Water watchdog role for you? : a guide to the functions of CSCs and their members

(Contributor)

1 edition

Water and sewerage : how we can help if you have a complaint

(Contributor)

3 editions

Y Bwriad i feddiannu Swalec plc gan Welsh Water plc : papur ymgynghorol ar y cyd

(Contributor)

1 edition

The drought of 1995 : the customers' perspective in Bradford

(Contributor)

2 editions

Disposal of land by appointed companies

1 edition

Debt and disconnection : report on company progress in implementing guidelines and review of disconnection figures 1995-96

1 edition

Common carriage : hydraulic, network and quality issues

(Contributor)

1 edition

Siarter y Cwsmer : ein safonau gwasanaeth

1 edition

Water supply, sewage disposal and the water environment : a guide to the regulatory system

(Contributor)

1 edition

Water pricing : the importance of long run marginal costs

(Contributor)

1 edition

The drinking water directive

1 edition

The drought of 1995 : a quantification study of large business customers in Bradford

(Contributor)

1 edition

Cynllun iaith Gymraeg OFWAT : paratowyd o dan Ddeddf yr Iaith Gymraeg 1993 : dogfen ddrafft ar gyfer ymgynghori cyhoeddus = OFWAT Welsh language scheme : prepared under the Welsh Language Act 1993 : p

1 edition

A proposed approach to assessing overall service to customers : a technical paper

1 edition

OFWAT : siarter y cwsmer

1 edition

A water watchdog role for you? : Customer Service Committees : a guide to the functions of the CSCs and their members

1 edition

Draft determinations: future water and sewerage charges 2000-05

(Contributor)

1 edition

1998-1999 report on financial performance and expenditure of the water companies in England and Wales

(Contributor)

1 edition

Final determinations: future water and sewerage charges 2000-05

(Contributor)

1 edition

Taliadau dŵr a charthffosiaeth yn y dyfodol 2000-05 : penderfyniadau terfynol

(Contributor)

1 edition

Deddf Rhyddid Gwybodaeth 2000 : ein cyllun cyhoeddi

1 edition

A water watchdog role for you? : a guide to the functions of the CSCs and their members

1 edition

Water and regulation : facts and figures

(Contributor)

2 editions

The guaranteed standards scheme

1 edition

Water pressure

(Contributor)

2 editions

Maximum resale price : draft order

1 edition

DWI/OFWAT joint serviceability study : review of drinking water quality aspects of serviceability relating to infrastructure and non-infrastructure assets

(Contributor)

1 edition

Water and sewerage bills : how they are controlled

(Contributor)

1 edition

The 2001 review of the regulatory accounting guidelines : an initial consultation paper

(Contributor)

1 edition

Siartr cwsmeriaid : ein safonau gwasanaeth

1 edition

Maintaining serviceability to customers in England and Wales : development of spatial indicators for regulatory reporting

(Contributor)

1 edition

Maintaining serviceability to customers in England and Wales: an update on serviceability indicators and measure

(Contributor)

1 edition

Maintaining water and sewerage systems in England and Wales : our proposed approach for the 2004 periodic review

(Contributor)

1 edition

Periodic review 2004 information requirement : capital maintenance econometric return

(Contributor)

1 edition

Competition in providing new water mains and service pipes : responses to the consultation

(Contributor)

1 edition

Competition in providing new water mains and service pipes : guidance to water companies

(Contributor)

1 edition

Gosod cyfyngiadau prisiau ar gyfer 2005-10 : fframwaith a dulliau

(Contributor)

1 edition

Water charges and company profits

(Contributor)

1 edition

Pro4 business plan : information requirements

1 edition

Memorandum of understanding between OFWAT and WaterVoice

1 edition

Customer research 2003 : periodic review data tables

(Contributor)

1 edition

PR04 business plan : cost base : supplement to the draft business plan information requirements

1 edition

Periodic review 2004 : reporting requirements : PRO4 business plan

(Contributor)

1 edition

Regulatory accounting guidelines

1 edition

AMP4 monitoring plan for 2005-10 : company strategy for 2005-10 - its commitments on drinking water quality, environmental improvements, services to customers, maintaining serviceability to customers

1 edition

Guidance on financial arrangements for self-lay and requisitioning agreements

1 edition

Modifications to water undertakers' existing conditions of appointment : conditions of water supply licences : consultation paper

(Contributor)

2 editions

What customers expect of the Consumer Council for Water : final report : prepared for WaterVoice and Ofwat

(Contributor)

1 edition

Having your say : Ofwat's code of practice on consultations, July 2004

1 edition

Future water and sewerage charges 2005-10 : draft determinations : summary

1 edition

Water undertakers' new conditions of appointment : license conditions for water supply licensees : consultation paper

(Contributor)

1 edition

Access code guidance : consultation paper

(Contributor)

1 edition

Eligibility, licensing, customer transfer protocol and strategic supplies : consultation paper

(Contributor)

1 edition

Water Act 2003 water supply licensing : eligibility, licensing, customer transfer protocol and strategic supplies : consultation paper : October 2004

(Contributor)

1 edition

Water prices 2005-10 - why are they going up?

(Contributor)

1 edition

Water Act 2003 : water supply licensing : access codes : guidance

(Contributor)

1 edition

Water Act 2003 : water supply licensing : proposed procedure for handling water supply licensing determinations : consultation paper, June 2005

(Contributor)

1 edition

Water Act 2003 : water supply licensing : guidance on eligibility

(Contributor)

1 edition

Dealing with customers affected by sewer flooding and the guaranteed standards scheme : a review

1 edition

Water Act 2003 : modification of the conditions of appointment of (all water and sewerage undertakers and all water undertakers) : made 11 September 2005, coming into effect on 15 September 2005

(Contributor)

1 edition

Water undertakers' new conditions of appointment : consultation responses and RIA

(Contributor)

1 edition

Setting price limits for 2010-15 : framework and approach

(Contributor)

1 edition

Your water and sewerage bill 2008-09

(Contributor)

1 edition

Future methods of charging for the water industry

(Contributor)

1 edition

Future water and sewerage charges 2010-15 : draft determinations

(Contributor)

1 edition

Future water and sewerage charges 2010-15 : draft determinations - executive summary

(Contributor)

1 edition

Your water and sewerage bill 2009-10

(Contributor)

1 edition

Future water and sewerage charges 2010-15 : final determinations

(Contributor)

1 edition

A drain on society - what can be done about water debt? : protecting consumers, promoting value, safeguarding the future

1 edition

Delivering sustainable water : Ofwat's strategy : water today, water tomorrow

(Contributor)

1 edition

Harnessing upstream water markets - what's to play for? : water today, water tomorrow

(Contributor)

1 edition

Putting water consumers first : how can we challenge monopoly companies to improve?

(Contributor)

1 edition

Climate change - good practice from the 2009 price review

(Contributor)

1 edition

Beyond limits : how should prices for monopoly water and sewerage services be controlled?

(Contributor)

1 edition

The role and design of incentives for regulating monopoly water and sewerage services in England and Wales : a discussion paper

(Contributor)

1 edition

Involving customers in the price-setting process : a discussion paper

(Contributor)

1 edition

Allocating risk and managing uncertainty in setting price controls for monopoly water and sewerage services : a discussion paper

(Contributor)

1 edition

The form of the price control for monopoly water and sewerage services in England and Wales : a discussion paper

(Contributor)

1 edition

The treatment of regulated and unregulated business in setting price controls for monopoly water and sewerage services in England and Wales : a discussion paper

(Contributor)

1 edition

Getting it right for customers : how can we make monopoly water and sewerage companies more accountable?

(Contributor)

1 edition

Inputs, outputs and outcomes : what should price limits deliver? A discussion paper

(Contributor)

1 edition

Financeability and financing the asset base : a discussion paper

(Contributor)

1 edition

Future price limits: a preliminary model : informal consultation

(Contributor)

1 edition

Involving customers in decisions about water and sewerage services

(Contributor)

1 edition

Cost of capital and risk mitigants : a discussion paper

(Contributor)

1 edition

Consultation on Ofwat's guidance on appeals concerning the transfer of private sewers, lateral drains and pumping stations in England and Wales

(Contributor)

1 edition

Affordability and debt 2009-10 : current evidence

(Contributor)

1 edition

Involving customers in price setting : Ofwat's customer engagement policy statement

(Contributor)

1 edition

Ofwat's guidance on appeals concerning the transfer of private sewers, lateral drains and pumping stations in England and Wales

(Contributor)

1 edition

Guidance on applying for a water supply licence

(Contributor)

1 edition

Exploring the costs and benefits of faster, more systematic water metering in England and Wales

(Contributor)

1 edition

Affordable for all : how can we help those who struggle to pay their water bills?

(Contributor)

1 edition

Future price limits : a consultation on the framework

(Contributor)

1 edition

The case for change : reforming water abstraction management in England

(Contributor)

1 edition

Charges for new connections : a consultation on our policy principles

(Contributor)

1 edition

Water Industry Act 1991, section 13 proposals of Ofwat to modify the conditions of appointment of all water only and water and sewerage companies

(Contributor)

1 edition

Service incentive mechanism (SIM) 2010-11 : company performance

(Contributor)

1 edition

A total expenditure approach to cost assessment

(Contributor)

1 edition

Water market governance arrangements - a discussion document

1 edition

Charging for new connections : a discussion paper

1 edition

A level playing field for the water market : a discussion document

(Contributor)

1 edition

Setting price controls for 2015-20 : risk and reward guidance

(Contributor)

1 edition

Consultation on the regulatory framework for the infrastructure provider that will deliver the Thames Tideway Tunnel Project

(Contributor)

1 edition

Consultation on regulatory reporting

1 edition

Proposed modifications to condition B of Thames Water's licence to enable its Thames Tideway Tunnel activities to be regulated under a separate price control : a consultation under section 13 of the W

1 edition

Water resources planning guideline : the technical methods and instructions

(Contributor)

1 edition

Water and billing agents? : information for households in England and Wales

(Contributor)

1 edition

Proposal by the Water Services Regulation Authority (Ofwat) to amend the specification guidance issued by it in July 2014

1 edition