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William J. Kettinger

4 published titles

Business process change : concepts, methods, and technologies

(Contributor)

1 edition

  • ISBN: 1878289292
  • Idea Group
  • 1995
  • Details

Process think : winning perspectives for business change in the information age

(Contributor)

1 edition

  • ISBN: 1878289683
  • Idea Group Publishing
  • 1999
  • Details

Making the invisible visible : how companies win with the right information, people and IT

(Contributor)

1 edition

  • ISBN: 047149609X
  • Wiley
  • 2001
  • Details

Information orientation : the link to business performance

(Contributor)

1 edition

  • ISBN: 0199240671
  • Oxford University Press
  • 2001
  • Details

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