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Irena Grugulis

7 published titles

Customer service : empowerment and entrapment

(Contributor)

1 edition

  • ISBN: 0333735358
  • Palgrave
  • 2001
  • Details

The skills that matter

(Contributor)

1 edition

  • ISBN: 1403906394
  • Palgrave Macmillan
  • 2004
  • Details

Skill, training and human resource development : a critical text

1 edition

  • ISBN: 9781403948021
  • Palgrave Macmillan
  • 2007
  • Details

Skill and performance

1 edition

  • Bradford University School of Management
  • 2007
  • Details

Fragmented (working) lives

(Contributor)

1 edition

  • Bradford University School of Management
  • 2007
  • Details

Retail work

(Contributor)

1 edition

  • ISBN: 9780230283572
  • Palgrave Macmillan
  • 2011
  • Details

Managing services : challenges and innovations

(Contributor)

1 edition

  • ISBN: 9780199696086
  • Oxford University Press
  • 2014
  • Details

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