Chris Skelcher
5 published titles
Managing for service quality
1 edition
- ISBN: 0582095875
- Longman
- 1992
- Details
Customer contracts and complaints systems
(Contributor)
1 edition
- ISBN: 0704411822
- Institute of Local Government Studies, University of Birmingham
- 1992
- Details
By a slender thread
1 edition
- ISBN: 0902830465
- Navigator Books
- 1995
- Details
The appointed state : quasi-governmental organizations and democracy
1 edition
- ISBN: 0335198813
- Open University Press
- 1998
- Details
Working across boundaries : collaboration in public services
(Contributor)
1 edition
- ISBN: 0333961501
- Palgrave Macmillan
- 2002
- Details
