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Suzanne Hall

11 published titles

The relationship between HM Revenue & Customs, its customers and the voluntary and community sector

(Contributor)

1 edition

Education, information and support needs of customers aged 50-69 : research study conducted for HMRC

(Contributor)

1 edition

  • HM Revenue & Customs
  • 2007
  • Details

Key barriers to the adoption of gift aid : final report

1 edition

  • HM Revenue & Customs
  • 2008
  • Details

The customer experience of online filing : research study conducted for HMRC

1 edition

  • HM Revenue and Customs
  • 2008
  • Details

Exploring the key influences on the tax credits claimant population

1 edition

  • HM Revenue & Customs
  • 2008
  • Details

Claimants' experiences of aligned tax credit and child benefit service relating to reporting education status : research study

1 edition

  • HM Revenue & Customs
  • 2009
  • Details

Understanding employer satisfaction with DWP

1 edition

  • ISBN: 9781847127228
  • Department for Work and Pensions
  • 2010
  • Details

Preparing for pension reform : the information needs of small and micro employers at auto-enrolment

1 edition

Customer experiences of tax credits overpayments : exploring customers' understanding and experiences of overpayment and debt relating to the Tax Credits system

(Contributor)

1 edition

  • HM Revenue and Customs
  • 2011
  • Details

Tax credits : income, work and hours

1 edition

  • HM Revenue and Customs
  • 2011
  • Details

Qualitative research to explore the information needs of tax credits customers during their transition out of the tax credits system

1 edition

  • HMRC Revenue and Customs
  • 2012
  • Details

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