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Business process improvement : the breakthrough strategy for total quality, productivity, and competitiveness
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Business process improvement : the breakthrough strategy for total quality, productivity, and competitiveness

H. J. Harrington

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Business process improvement : the breakthrough strategy for total quality, productivity, and competitiveness by H. J. Harrington. ISBN 0070267685. Published by McGraw-Hill in 1991. Publication and catalogue information, links to buy online and reader comments.

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