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Strategic service management : beyond the moment of truth

Publication Data

Title Strategic service management : beyond the moment of truth
Contributor Denis Boyle
Publisher Pergamon
Publication date 1990
Publication location Oxford
Language English

Topics

Service industries :: Management
Strategic planning

Catalogue Data

OBNB ID GB9036767
ISBN 10 0080377513
ISBN 13 n/a
Type BibliographicResource, Book
Dewey Classification 338.4

ISBD

P1053 vi,135p.

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Strategic service management : beyond the moment of truth. ISBN 0080377513. Published by Pergamon in 1990. Publication and catalogue information, links to buy online and reader comments.

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