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The psychology of customer care : a revolutionary approach

James J. Lynch

Publication Data

Title The psychology of customer care : a revolutionary approach
Author James J. Lynch
Publisher Macmillan
Publication date 1992
Publication location Basingstoke
Language English

Descriptive Notes

Bibliography: p268. - Includes index.

Topics

Customer services :: Psychological aspects
010060901

Catalogue Data

OBNB ID GB9217708
ISBN 10 0333557697
ISBN 13 n/a
Type BibliographicResource, Book
Dewey Classification 658.812

ISBD

P1053 xvi,274p.

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The psychology of customer care : a revolutionary approach by James J. Lynch. ISBN 0333557697. Published by Macmillan in 1992. Publication and catalogue information, links to buy online and reader comments.

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