Consumer satisfaction :: Evaluation :: Handbooks, manuals, etc.
010066586
Catalogue Data
OBNB ID GB96X6958
ISBN 10 0566077663
ISBN 13 n/a
Type BibliographicResource, Book
Dewey Classification 658.812
ISBD
P1053 x,310p.
P1042 Includes bibliographical references and index.
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Handbook of customer satisfaction measurement by Nigel Hill. ISBN 0566077663. Published by Gower in 1996. Publication and catalogue information, links to buy online and reader comments.