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How to measure customer satisfaction

Nigel Hill

Publication Data

Title How to measure customer satisfaction
Author Nigel Hill
Contributors John Brierley, Rob McDougall
Publisher Gower
Publication date 1999
Publication location Aldershot
Language English

Topics

Consumer satisfaction :: Research
Consumer satisfaction :: Evaluation
010066793

Catalogue Data

OBNB ID GB99Y5943
ISBN 10 0566081938
ISBN 13 n/a
Type BibliographicResource, Book
Dewey Classification 658.812

ISBD

P1053 viii,136p.

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How to measure customer satisfaction by Nigel Hill. ISBN 0566081938. Published by Gower in 1999. Publication and catalogue information, links to buy online and reader comments.

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