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Customer service games for trainers

Graham Roberts-Phelps

Publication Data

Title Customer service games for trainers
Author Graham Roberts-Phelps
Publisher Gower
Publication date 2000
Publication location Aldershot
Language English

Topics

Customer services
Employees :: Training of :: Problems, exercises, etc.
010066799

Catalogue Data

OBNB ID GBA072805
ISBN 10 0566082055
ISBN 13 n/a
Type BibliographicResource, Book
Dewey Classification 658.812

ISBD

P1053 vi, 171 p.

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Customer service games for trainers by Graham Roberts-Phelps. ISBN 0566082055. Published by Gower in 2000. Publication and catalogue information, links to buy online and reader comments.

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