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Diffusing difficult situations and dealing effectively with aggressive customers

Publication Data

Title Diffusing difficult situations and dealing effectively with aggressive customers
Contributor Local Government Management Board
Publisher Local Government Management Board
Publication date 1991
Publication location London
Language English

Catalogue Data

OBNB ID GB9209128
ISBN 10 0748898964
ISBN 13 n/a
Type BibliographicResource, Book
Dewey Classification 352.041

ISBD

P1053 1 v. (various pagings)

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Diffusing difficult situations and dealing effectively with aggressive customers. ISBN 0748898964. Published by Local Government Management Board in 1991. Publication and catalogue information, links to buy online and reader comments.

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