Profitable customers : how to identify, develop and retain them :: Charles Wilson :: ISBN 0749428252 :: Kogan Page 1998 :: OBNB, the Open British National Bibliography

Publication Data

Title Profitable customers : how to identify, develop and retain them
Author Charles Wilson
Contributor Institute of Directors
Publisher Kogan Page
Publication date 1998
Publication location London
Language English

Descriptive Notes

Previous ed.: 1996.

Topics

Customer relations
Customer services
Marketing :: Management
Consumer satisfaction

Catalogue Data

OBNB ID GB98X9134
ISBN 10 0749428252
ISBN 13 n/a
Type BibliographicResource, Book
Dewey Classification 658.812

ISBD

P1008>2nd 2nd ed.
P1053 viii, 184 p.
P1042 Includes bibliographical references and index.

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Profitable customers : how to identify, develop and retain them by Charles Wilson. ISBN 0749428252. Published by Kogan Page in 1998. Publication and catalogue information, links to buy online and reader comments.