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The invisible customer : strategies for successful customer service down the wire

Brian Clegg

Publication Data

Title The invisible customer : strategies for successful customer service down the wire
Author Brian Clegg
Publisher Kogan Page
Publication date 2000
Publication location London
Language English

Descriptive Notes

Includes index.

Topics

Customer relations
Call centers :: Customer services
010098667

Catalogue Data

OBNB ID GBA0Y7158
ISBN 10 074943144X
ISBN 13 n/a
Type BibliographicResource, Book
Dewey Classification 658.812

ISBD

P1053 vii, 216 p.

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The invisible customer : strategies for successful customer service down the wire by Brian Clegg. ISBN 074943144X. Published by Kogan Page in 2000. Publication and catalogue information, links to buy online and reader comments.

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