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Customer care and billing in broadcasting : building customer loyalty in the digital era

Robert D. Dedman

Publication Data

Title Customer care and billing in broadcasting : building customer loyalty in the digital era
Author Robert D. Dedman
Contributor FT Media & Telecoms
Publisher FT Media & Telecoms
Publication date 1998
Publication location London
Language English

Topics

Cable television :: Customer services
Direct broadcast satellite television :: Customer services
Digital television :: Customer services

Catalogue Data

OBNB ID GB9836594
ISBN 10 1840730250
ISBN 13 n/a
Type BibliographicResource, Book
Dewey Classification 384.555

ISBD

P1053 viii, 115p.

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Customer care and billing in broadcasting : building customer loyalty in the digital era by Robert D. Dedman. ISBN 1840730250. Published by FT Media & Telecoms in 1998. Publication and catalogue information, links to buy online and reader comments.