Complaints handling in the public sector :: ISBN 0114301352 :: HMSO 1995 :: OBNB, the Open British National Bibliography

Publication Data

Title Complaints handling in the public sector
Contributors Market & Opinion Research International, Citizen's Charter Complaints Task Force
Publisher HMSO
Publication date 1995
Publication location London
Language English

Descriptive Notes

At head of title: Citizen's Charter Complaints Task Force.

Topics

Municipal services :: Great Britain :: Public opinion
Local government :: Great Britain :: Public opinion
Public utilities :: Great Britain :: Public opinion
Local government :: Public relations :: Great Britain
Municipal government :: Public relations :: Great Britain
Public utilities :: Public relations :: Great Britain
Consumer complaints :: Great Britain
Public opinion :: Great Britain
Management
Political science
010669789

Catalogue Data

OBNB ID GB9572897
ISBN 10 0114301352
ISBN 13 n/a
Type BibliographicResource, Book
Dewey Classification 351

ISBD

P1053 96p.

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Complaints handling in the public sector. ISBN 0114301352. Published by HMSO in 1995. Publication and catalogue information, links to buy online and reader comments.