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Consumer expectations, satisfaction and complaints in the NHS in Wales : a discussion paper prepared for the Welsh Consumer Council
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Consumer expectations, satisfaction and complaints in the NHS in Wales : a discussion paper prepared for the Welsh Consumer Council

Glyn Williams

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Insert: Consumer Council calls for more open complaints system and better funded community health councils.

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Consumer expectations, satisfaction and complaints in the NHS in Wales : a discussion paper prepared for the Welsh Consumer Council by Glyn Williams. ISBN 0907749623. Published by Welsh Consumer Council in 1995. Publication and catalogue information, links to buy online and reader comments.

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