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Computer telephony integration : from call centre to desktop

Publication Data

Title Computer telephony integration : from call centre to desktop
Contributor David Bradshaw
Publisher Ovum
Publication date 1997
Publication location London
Language English

Topics

Telephone systems :: Data processing
Information storage and retrieval systems
Market surveys :: Europe
Market surveys :: United States

Catalogue Data

OBNB ID GB9755902
ISBN 10 1898972176
ISBN 13 n/a
Type BibliographicResource, Book
Dewey Classification 384.3

ISBD

P1053 422p.

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Computer telephony integration : from call centre to desktop. ISBN 1898972176. Published by Ovum in 1997. Publication and catalogue information, links to buy online and reader comments.

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