Customer is king : how to exceed their expectations :: Robert Craven :: ISBN 0753506882 :: Virgin 2002 :: OBNB, the Open British National Bibliography

Publication Data

Title Customer is king : how to exceed their expectations
Author Robert Craven
Contributor
Publisher Virgin
Publication date 2002
Publication location London
Language English

Descriptive Notes

Includes index.
Published in association with Warwick Business School's Centre for Small and Medium Sized Enterprises.

Topics

Customer relations
Consumer satisfaction

Catalogue Data

OBNB ID GBA2Y3619
ISBN 10 0753506882
ISBN 13 n/a
Type BibliographicResource, Book
Dewey Classification 658.812

ISBD

P1053 xi, 180 p.

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Customer is king : how to exceed their expectations by Robert Craven. ISBN 0753506882. Published by Virgin in 2002. Publication and catalogue information, links to buy online and reader comments.