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Managing the guest experience in hospitality

Robert C. Ford

Publication Data

Title Managing the guest experience in hospitality
Author Robert C. Ford
Contributor Cherrill P. Heaton
Publisher Delmar/Thomson Learning
Publication date 2000
Publication location Albany, NY
Language English

Topics

011364754

Catalogue Data

OBNB ID GBA144426
ISBN 10 0766814157
ISBN 13 n/a
Type BibliographicResource, Book
Dewey Classification 647.94068

ISBD

P1053 xxiv, 432 p.
P1042 Includes bibliographical references and index.

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Managing the guest experience in hospitality by Robert C. Ford. ISBN 0766814157. Published by Delmar/Thomson Learning in 2000. Publication and catalogue information, links to buy online and reader comments.

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