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Public services : citizens, customers and quality : the Tenth Hitachi Lecture delivered at the University of Sussex

Michael Clarke

Publication Data

Title Public services : citizens, customers and quality : the Tenth Hitachi Lecture delivered at the University of Sussex
Author Michael Clarke
Contributors Institute of Manpower Studies, Unit for Comparative Research on Industrial Relations
Publisher IMS for UNCRIR
Publication date 1991
Language English

Catalogue Data

OBNB ID GB9235738
ISBN 10 1851841369
ISBN 13 n/a
Type BibliographicResource, Book
Dewey Classification 361.941

ISBD

P1053 iv,16p.

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Public services : citizens, customers and quality : the Tenth Hitachi Lecture delivered at the University of Sussex by Michael Clarke. ISBN 1851841369. Published by IMS for UNCRIR in 1991. Publication and catalogue information, links to buy online and reader comments.

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