Making customers count : a guide to excellence in customer care :: David Clutterbuck :: ISBN 1852521090 :: Management Books 2000 1994 :: OBNB, the Open British National Bibliography

Publication Data

Title Making customers count : a guide to excellence in customer care
Author David Clutterbuck
Contributor Susan Kernaghan
Publisher Management Books 2000
Publication date 1994
Publication location Didcot
Language English

Descriptive Notes

Originally published: London : Mercury, 1991.

Topics

Customer services
Customer relations
011409045

Catalogue Data

OBNB ID GB9543938
ISBN 10 1852521090
ISBN 13 n/a
Type BibliographicResource, Book
Dewey Classification 658.812

ISBD

P1053 vi, 202 p.
P1042 Bibliography: p. 197.

Buy a copy

OBNB doesn't sell books, but you may be able to find a copy at one of these websites:

Making customers count : a guide to excellence in customer care by David Clutterbuck. ISBN 1852521090. Published by Management Books 2000 in 1994. Publication and catalogue information, links to buy online and reader comments.