The strategic desktop : usability engineering for the contact centre workstation :: Iain McKay :: ISBN 0954188802 :: Spotlight 2003 :: OBNB, the Open British National Bibliography

Publication Data

Title The strategic desktop : usability engineering for the contact centre workstation
Author Iain McKay
Contributors Alannah Richardson, Mervyn A. Jack
Publisher Spotlight
Publication date 2003
Publication location Edinburgh
Language English

Descriptive Notes

Cover title.
With corrected index, loosely inserted.

Topics

User interface (Computer systems) :: Design
Microcomputer workstations :: Design
Human-computer interaction
Human engineering
011622297

Catalogue Data

OBNB ID GBA371058
ISBN 10 0954188802
ISBN 13 n/a
Type BibliographicResource, Book
Dewey Classification 658.872

ISBD

P1053 363 p.
P1042 Includes bibliographical references and index.

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The strategic desktop : usability engineering for the contact centre workstation by Iain McKay. ISBN 0954188802. Published by Spotlight in 2003. Publication and catalogue information, links to buy online and reader comments.