Best practices : building your business with customer-focused solutions :: Robert Hiebeler :: ISBN 068486035X :: Simon & Schuster 1998 :: OBNB, the Open British National Bibliography

Publication Data

Title Best practices : building your business with customer-focused solutions
Author Robert Hiebeler
Contributors Thomas B. Kelly, Charles Ketteman, Arthur Andersen
Publisher Simon & Schuster
Publication date 1998
Publication location London
Language English

Descriptive Notes

Includes index.

Topics

Customer services :: Management :: Case studies
Customer services :: Quality control :: Case studies
011974056

Catalogue Data

OBNB ID GB99Z5830
ISBN 10 068486035X
ISBN 13 n/a
Type BibliographicResource, Book
Dewey Classification 658.4012

ISBD

P1053 236 p.

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Best practices : building your business with customer-focused solutions by Robert Hiebeler. ISBN 068486035X. Published by Simon & Schuster in 1998. Publication and catalogue information, links to buy online and reader comments.