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Total quality management : the information business, key issue 92 : based on the papers given at a one day conference on total quality management (TQM) in library and information services with additio
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Total quality management : the information business, key issue 92 : based on the papers given at a one day conference on total quality management (TQM) in library and information services with additio

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Total quality management : the information business, key issue 92 : based on the papers given at a one day conference on total quality management (TQM) in library and information services with additio. ISBN 0900458526. Published by University of Hertfordshire Press in 1993. Publication and catalogue information, links to buy online and reader comments.

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