Cover image not available
"This publication contains the majority of speeches given at the Institute's 104th Annual Conference held in London, between 23rd and 25th June 1998." _ T.p.
OBNB doesn't sell books, but you may be able to find a copy at one of these websites:
Conference speeches 1998. ISBN 0901340588. Published by Institute of Trading Standards Administration in 1998. Publication and catalogue information, links to buy online and reader comments.