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Hospitality best practice : a benchmarking study
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Hospitality best practice : a benchmarking study

Council for Education, Recruitment and Training for the Hotel, Catering and Tourism Industry

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Hospitality best practice : a benchmarking study by Council for Education, Recruitment and Training for the Hotel, Catering and Tourism Industry. Published by CERT in 2000. Publication and catalogue information, links to buy online and reader comments.

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