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The "customerising" of sales : preliminary findings from the new technologies and the firm project

Janette Webb

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"Paper presented at Warwick University Industrial Relations Unit Seminar, 5 March 1990.".

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The "customerising" of sales : preliminary findings from the new technologies and the firm project by Janette Webb. Published by Department of Business Studies, University of Edinburgh in 1990. Publication and catalogue information, links to buy online and reader comments.

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