Enlarge

Building a successful customer-service culture : a guide for library and information managers

Publication Data

Title Building a successful customer-service culture : a guide for library and information managers
Contributors Maxine Melling, Joyce Little
Publisher Facet
Publication date 2002
Publication location London
Language English

Topics

Public services (Libraries)
012694561

Catalogue Data

OBNB ID GBA2V6399
ISBN 10 1856044491
ISBN 13 n/a
Type BibliographicResource, Book
Dewey Classification 025.5

ISBD

P1053 xii, 212 p.
P1042 Includes bibliographical references and index.

Buy a copy

OBNB doesn't sell books, but you may be able to find a copy at one of these websites:

Building a successful customer-service culture : a guide for library and information managers. ISBN 1856044491. Published by Facet in 2002. Publication and catalogue information, links to buy online and reader comments.