Customer services :: Training :: Handbooks, manuals, etc.
012993109
Catalogue Data
OBNB ID GBA8A2226
ISBN 10 1872483658
ISBN 13 n/a
Type BibliographicResource, Book
Dewey Classification 658.812
ISBD
P1008>Rev. Rev. ed.
P1053 1 v. (various pagings)
P1042 Includes bibliographical references.
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Excellent customer service : for use by trainers, managers and team leaders ... by Susan Iacovou. ISBN 1872483658. Published by Fenman in 2004. Publication and catalogue information, links to buy online and reader comments.