Customer is king : how to exceed their expectations :: Robert Craven :: ISBN 0753509687 :: Virgin 2005 :: OBNB, the Open British National Bibliography

Publication Data

Title Customer is king : how to exceed their expectations
Author Robert Craven
Contributor
Publisher Virgin
Publication date 2005
Publication location London
Language English

Descriptive Notes

Originally published: 2002.
Published in association with Warwick Business School.

Topics

Customer relations
Consumer satisfaction

Catalogue Data

OBNB ID GBA484098
ISBN 10 0753509687
ISBN 13 n/a
Type BibliographicResource, Book
Dewey Classification 658.812

ISBD

P1053 xiii, 215 p.
P1042 Includes bibliographical references and index.

Buy a copy

OBNB doesn't sell books, but you may be able to find a copy at one of these websites:

Customer is king : how to exceed their expectations by Robert Craven. ISBN 0753509687. Published by Virgin in 2005. Publication and catalogue information, links to buy online and reader comments.