The challenge of IS/IT investments
Understanding the strategic context
The foundations of benefits management
Establishing the why, what, and how
Building the business case
Stakeholder and change management
Implementing a benefits management approach
The importance of context
From projects to programmes to portfolios
Creating a better future.
Benefits management : delivering value from IS & IT investments by John Ward. ISBN 9780470094631. Published by John Wiley in 2006. Publication and catalogue information, links to buy online and reader comments.