Introduction / Ralph Stacey and Douglas Griffin
Ways of thinking about public sector governance / Ralph Stacey
The experience of leading public sector organizations in a performance management regime / Richard Williams
The emotional experience of performance management in the health sector : the corridor / Nicholas Sarra
The experience of clinical risk assessment in the health sector / Karen Norman
The experience of power, blame and responsibility in the health sector / Penelope Lacey
The experience of strategic planning and performance management in the education sector / Seamus Cannon.
Complexity and the experience of managing in public sector organizations. ISBN 0415367328. Published by Routledge in 2006. Publication and catalogue information, links to buy online and reader comments.