Includes index.
About tigers and alley cats : workplace triggers, and how to name yours
The difficult boss : how to soothe your superior and protect yourself
Super-competitive peers : how to cope with a potential foe (and forget about sibling rivalry)
The troubled or troublesome subordinate : how to coach a difficult assistant (and resist the urge to parent)
New management : how to adapt to a shifting cast of characters
New technology : how to face up to fears (and bite a necessary bullet)
The highly politicized office : how to know when currying favor might be more important than proving your merit
Confused directives : how to handle mixed signals from above
Mission impossible : how to find middle-ground solutions (or recognize when you're being set up for the kill)
The immoral, unethical, or illegal request : how to tell if you're right and they're wrong (or a little of both)
The traumatic event : how to be an inspirational crisis manager (not an overreacting hero or an underreacting minimizer)
Beyond today : survival strategies for staying sane while taming tigers at work.
The office survival guide : surefire techniques for dealing with challenging people and situations by Marilyn Puder-York. ISBN 0071462031. Published by McGraw-Hill in 2006. Publication and catalogue information, links to buy online and reader comments.