Challenges for health care in western societies / Richard Normann
Health care : victim of the industrial model? / Richard Normann
Who and where is the customer? / Richard Normann
The future shape of health care / Gordon Best and John Harries
A French exception or a demonstration of a European trend? / Michel Crozier
Living healthy to an older age : would it be possible for everyone? / Christophe Courbage and Orio Giarini
Leadership for health care in the age of learning / Michael Maccoby
Overall conclusions this far / Niklas Arvidsson
An attempt to create an idealized design / Bert Levin and Richard Normann
An impossible synthesis? / Richard Normann
Positioning our approach / Niklas Arvidsson.
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People as care catalysts : from being patient to becoming healthy. ISBN 9780470017784. Published by John Wiley in 2006. Publication and catalogue information, links to buy online and reader comments.
