Achieving service excellence : strategies for healthcare :: Myron D. Fottler :: ISBN 9781567931907 :: Health Administration Press :: OBNB, the Open British National Bibliography

Publication Data

Title Achieving service excellence : strategies for healthcare
Author Myron D. Fottler
Contributors Robert C. Ford, Cherrill P. Heaton
Publisher Health Administration Press
Publication date 0000
Publication location Chicago

Topics

Medical care :: Customer services
Patient satisfaction
013424526

Catalogue Data

OBNB ID GBA669182
ISBN 10 1567931901
ISBN 13 9781567931907
Type BibliographicResource, Book
Dewey Classification 362.1068

ISBD

P1053 xxiv, 422 p.
P1042 Includes bibliographical references.

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Achieving service excellence : strategies for healthcare by Myron D. Fottler. ISBN 9781567931907. Published by Health Administration Press. Publication and catalogue information, links to buy online and reader comments.