Influences on museum practice / John Reeve and Vicky Woollard
The impact of government policy / Caroline Lang, John Reeve and Vicky Woollard
The public access debate / Caroline Lang
Prioritizing audience groups / John Reeve
Networks and partnerships : building capacity for sustainable audience development / Ian Blackwell and Sarah Scaife ; response, Nico Halbertsma
Dancing around the collections : developing individuals and audiences / Eithne Nightingale
Response to chapter 5 : audience development : a view from The Netherlands / Nico Halbertsma
Dancing around the collections : developing individuals and audiences / Eithne Nightingale
Response to chapter 6 : developing the inclusive model / Izzy Mohammed
Museums and the Web / Caroline Dunmore
Response to chapter 7 : digital technologies and museum learning / Roy Hawkey
Understanding museum evaluation / Kate Pontin
Response to chapter 8 : children and young people in museum evaluation / Susan Potter
Where does the museum end? / Michael Tooby
Response to chapter 9 : ' ... and there is no new thing under the sun' / Alec Coles
The funding challenge / Phyllida Shaw
Response to chapter 10 : 'what is your exit strategy? / Antonia Byatt
Learning, leadership and applied research / Nick Winterbotham
Response to chapter 11 : developing integrated museum management / Janet Vitmayer
Audience advocates in museums / John Reeve
Response to chapter 12 : a collective responsibility : making museums accessible for deaf and disabled people / Jane Samuels
Whose space? : creating the environments for learning / Rick Rogers
Response to chapter 13 : the importance of the museum's built environment / Christopher Bagot
An unsettled profession / Vicky Woollard
Response to chapter 14 : specialism versus generalism / Caitlin Griffiths
So where do we go from here? / Caroline Lang, John Reeve and Vicky Woollard.
The responsive museum : working with audiences in the twenty-first century. ISBN 9780754645603. Published by Ashgate in 2006. Publication and catalogue information, links to buy online and reader comments.