Job aids and performance support : moving from knowledge in the classroom to knowledge everywhere

Publication Data

• Title Job aids and performance support : moving from knowledge in the classroom to knowledge everywhere
• Alternative Title Job aids & performance support
• Author Allison Rossett
• Contributor Lisa Schafer
• Publisher Pfeiffer
• Publication date 2007
• Publication location San Francisco, Calif.
• Language English

Descriptive Notes

"An Essential knowledge resource"--P. [4] of cover.

Contents

Foreword / Gloria Gery
Preface
Chapter 1. Introduction
Chapter 2. The when and where of performance support
Chapter 3. Performance support yesterday and today
Chapter 4. Planner and sidekick performance support
Chapter 5. Examples of planner performance support
Chapter 6. Examples of sidekick performance support
Chapter 7. Getting started with performance support
Chapter 8. The elements of effective performance support
Chapter 9. Strategies for implementation
Chapter 10. Into the future
Index
About the authors.

Topics

• Employees :: Training of
• Teaching :: Aids and devices

Job aids and performance support : moving from knowledge in the classroom to knowledge everywhere by Allison Rossett. ISBN 9780787976217. Published by Pfeiffer in 2007. Publication and catalogue information, links to buy online and reader comments.