Implementing CRM : from technology to knowledge :: David Jesse Finnegan :: ISBN 9780470065266 :: John Wiley 2007 :: OBNB, the Open British National Bibliography

Publication Data

Title Implementing CRM : from technology to knowledge
Author David Jesse Finnegan
Contributor Leslie Willcocks
Publisher John Wiley
Publication date 2007
Publication location Chichester
Language English

Topics

Customer relations :: Management
013612901

Catalogue Data

OBNB ID GBA6A0299
ISBN 10 0470065265
ISBN 13 9780470065266
Type BibliographicResource, Book
Dewey Classification 658.812

ISBD

P1053 xiii, 327 p.
P1042 Includes bibliographical references and index.

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Implementing CRM : from technology to knowledge by David Jesse Finnegan. ISBN 9780470065266. Published by John Wiley in 2007. Publication and catalogue information, links to buy online and reader comments.