Title from PDF title page (viewed on 2 Feb., 2007).
"2152 interviews have been completed with a sample of passengers on First ScotRail Trains across Scotland. Respondents were asked what their top five service reporting priorities were for both the train they were on and the station at which they boarded." - Executive summary.
SQUIRE priorities for reporting by Thomasin Edwards. ISBN 0755963121. Published by Scottish Executive Social Research in 2006. Publication and catalogue information, links to buy online and reader comments.