The system
From bureaucracy to collaborative enterprise
Strategies and structures : varieties of collaborative enterprise
Citibank e-Solutions
The culture of contribution
Collaborative infrastructure
Two unresolved problems
The transformation
Crossing the collaborative frontier
Journeys : winding paths to collaboration
Leadership : the interactive approach to change
Recapitulation
But is it good?
The collaborative enterprise : managing speed and complexity in knowledge-based businesses by Charles C. Heckscher. ISBN 9780300114645. Published by Yale University Press in 2007. Publication and catalogue information, links to buy online and reader comments.