Resource guide for trainers and coaches in call and contact centres :: ISBN 9780955511707 :: Training4 Call and Contact Centres 2007 :: OBNB, the Open British National Bibliography

Publication Data

Title Resource guide for trainers and coaches in call and contact centres
Contributors Emma Watton, Margaret Whitham, Robert Hale
Publisher Training4 Call and Contact Centres
Publication date 2007
Publication location Preston
Language English

Descriptive Notes

Title from cover.

Topics

Employee training personnel :: Great Britain
013706655

Catalogue Data

OBNB ID GBB135788
ISBN 10 0955511704
ISBN 13 9780955511707
Type BibliographicResource, Book
Dewey Classification 658.31245

ISBD

P1053 60 leaves

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Resource guide for trainers and coaches in call and contact centres. ISBN 9780955511707. Published by Training4 Call and Contact Centres in 2007. Publication and catalogue information, links to buy online and reader comments.