Introduction to marketing
Important marketing concepts
Characteristics of services
Managing service performance
Designing pharmacy services
Consumer behavior
Consumers' evaluation of service
Strategic marketing planning
Marketing strategies
Market segmentation
Marketing communication
Pricing pharmacist services / Norman V. Carroll
Channels of distribution / Norman V. Carroll.
Marketing for pharmacists by David A. Holdford. ISBN 9781582121062. Published by American Pharmaceutical Association in 2007. Publication and catalogue information, links to buy online and reader comments.