Introduction
Why bureaucracy will never work
The failure to analyse outcomes
How effective audit can be secured : the auditor as [c]oach and mentor rather than critic and nark
Privatisation : the alternative to bureaucracy?
Public private partnerships : another option
Regulations : bureaucracy's tentacles
Meeting citizens' needs : quality of public services
Risk averse or risk ignorant?
Vulnerability to fraud, theft and corruption
Programme and project management : bureaucracies' weakest link?
Performance measurement : clarity or confusion?
Organising the audit
Concluding thoughts.
OBNB doesn't sell books, but you may be able to find a copy at one of these websites:
Public sector auditing : is it value for money? by John Bourn. ISBN 9780470057223. Published by John Wiley in 2007. Publication and catalogue information, links to buy online and reader comments.
