Includes index.
Relating to types of buyers and sellers
The process of change
Problem-solving emotional issues
Life after divorce
The empty nester, the retiree, and the widow
The first time homebuyer
Move-up buyers
Relocation client
Investors
Setting up a consultative business
Creating instant rapport
Managing your clients' expectations
Sales presentations
Relationship management after the sale
Creating a unique selling proposition
Building a brochure
Effective advertising in today's market
Superior customer service
Developing skills for success
Deeper listening
Effective communication
Building good industry relationships
Time management
Negotiation skills
Networking your way to success.
OBNB doesn't sell books, but you may be able to find a copy at one of these websites:
The consultative real estate agent : building relationships that create loyal clients, get more referrals, and increase your sales by Kelle Sparta. ISBN 9780814473214. Published by AMACOM in 2006. Publication and catalogue information, links to buy online and reader comments.
