Introduction
The authors
Fundamentals of organization design
Designing around the customer
Organizing across borders
Making a matrix work
Solving the centralization-decentralization dilemma
Organizing for innovation
Conclusion
Appendix: Decision tools
Bibliography.
OBNB doesn't sell books, but you may be able to find a copy at one of these websites:
Designing your organization : using the star model to solve 5 critical design challenges by Amy Kates. ISBN 9780787994945. Published by Jossey-Bass in 2007. Publication and catalogue information, links to buy online and reader comments.
