Introduction
Management concepts
The operating environment
Managing diversity
Marketing
Change and innovation
Decision making
The planning process
Power, authority, and responsibility
Delegation
Performance, quality, and control
Communication
Motivation
Leadership
Managing people
Managing money
Managing technology
Managing and planning physical facilities for information services
Career development
Looking forward.
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Management basics for information professionals by G. Edward Evans. ISBN 9781555705862. Published by Neal-Schuman Publishers in 2007. Publication and catalogue information, links to buy online and reader comments.
