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A guide to customer care best practice : creating an outstanding guest experience. Executive summary

Ken Watson

Publication Data

Title A guide to customer care best practice : creating an outstanding guest experience. Executive summary
Author Ken Watson
Contributor BCSC
Publisher BCSC
Publication date 2005
Publication location London
Language English

Descriptive Notes

Title from cover.

Topics

Shopping malls :: Management
014016789

Catalogue Data

OBNB ID GBA778351
ISBN 10 1897958285
ISBN 13 n/a
Type BibliographicResource, Book
Dewey Classification 381.110942

ISBD

P1053 4 p.

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A guide to customer care best practice : creating an outstanding guest experience. Executive summary by Ken Watson. ISBN 1897958285. Published by BCSC in 2005. Publication and catalogue information, links to buy online and reader comments.

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