Introducing ITSM and ITIL : a guide to IT service management :: Colin Rudd :: ISBN 9781841525396 :: Institute of Chartered Accountants in England and Wales, Information Technology Faculty 2007 :: OBNB, the Open British National Bibliography

Publication Data

Title Introducing ITSM and ITIL : a guide to IT service management
Author Colin Rudd
Contributor
Publisher Institute of Chartered Accountants in England and Wales, Information Technology Faculty
Publication date 2007
Publication location London
Language English

Topics

Information technology projects :: Management
Information technology projects :: Quality control
Service-level agreements :: Great Britain

Catalogue Data

OBNB ID GBB2B5994
ISBN 10 1841525391
ISBN 13 9781841525396
Type BibliographicResource, Book
Dewey Classification 658.4038

ISBD

P1053 32 p.

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Introducing ITSM and ITIL : a guide to IT service management by Colin Rudd. ISBN 9781841525396. Published by Institute of Chartered Accountants in England and Wales, Information Technology Faculty in 2007. Publication and catalogue information, links to buy online and reader comments.