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Call for improvement : towards a strategic approach to customer care in public services : conference report : 5 October 2007

Publication Data

Title Call for improvement : towards a strategic approach to customer care in public services : conference report : 5 October 2007
Contributor Scottish Consumer Council
Publisher SCC
Publication date 2008
Publication location Glasgow
Language English

Descriptive Notes

Cover title.

Topics

Customer relations :: Scotland :: Congresses
014527611

Catalogue Data

OBNB ID GBA847113
ISBN 10 0955649625
ISBN 13 9780955649622
Type BibliographicResource, Book
Dewey Classification 658.812

ISBD

P1053 15 p.
P1042 Includes bibliographical references.

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Call for improvement : towards a strategic approach to customer care in public services : conference report : 5 October 2007. ISBN 9780955649622. Published by SCC in 2008. Publication and catalogue information, links to buy online and reader comments.